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Customer story

How NAPS Global India Limited Simplified Payment Operations for Its Textile Business

Forex payment processing

T+2–3 days at the bank branchtoOnline, with real-time status

Building a more efficient textile business

NAPS Global India Limited is a textile and garment business offering fabrics, garments and home-textile solutions, including T/R fabrics, cotton fabrics, knitted fabrics, four-way stretch fabrics, suede and velvet.

The company coordinates products, buyers, suppliers and payments across countries. For NAPS, payment management is closely tied to the wider customer and supply process: a delay or a lack of visibility creates extra work for the finance and operations teams, particularly for international forex payments.

The challenge: forex payments at the bank branch

Before EximPe, NAPS handled forex transactions manually by visiting bank branches. The process meant delays, manual follow-up, currency-conversion difficulty, settlement uncertainty and reconciliation work.

Transactions took roughly T+2–3 days to process at the branch. This mattered most when paying foreign suppliers, where a late payment delayed order confirmation and the timely dispatch of orders. The company needed a simpler, more dependable way to manage payments without taking attention away from its textile business.

How EximPe helped

NAPS now uses EximPe to make import payments, regularise Bills of Entry (BOE) and reconcile the ledger maintained on the EximPe platform.

Documents are checked quickly, FX rates are booked online with the rate shown on screen, and the team is notified at each step of processing. Instead of spending time getting transactions done at the bank branch, the team can focus on product quality, customer relationships and growth.

Supporting the next stage of growth

With payments running without friction, the NAPS team can give more attention to customers, sourcing, product development, sales and operations — while continuing to serve customers looking for quality fabrics.

The result

After adopting EximPe, NAPS Global India experienced:

  • Better payment visibility
  • Faster settlement
  • Easier coordination
  • Less manual follow-up

The most important improvement was faster settlement.

“Before EximPe we spent way too much time chasing payments with banks and dealing with slow processing times. Now our international payments land faster and we can see the status in real time. This helps us keep our cash flow moving smoothly and focus on getting orders out to our clients.”
Ronak, NAPS Global India Limited

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